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Terms of Service

The Nekderx and NEO Academy website and service including (without limitation) all websites, mobile applications and other interactive properties through which the service is delivered (collectively, the “Service”) are owned, operated and distributed by Nekderx Sdn Bhd, a Malaysian company (referred to in these Terms of Service as “Nekderx” or “we” and through similar words such as “us,” “our,” etc.). By accessing any part of the Service, you are agreeing to the terms and conditions described below (these “Terms of Service”) and the terms and conditions of our privacy policy (the “Privacy Policy”). If you do not agree to any of these terms, you should not use the Service. These Terms of Service apply to all users, including both users who are simply viewing the content available via the Service and users who have registered as members of NEO Academy.

We may, at our sole discretion, modify these Terms of Service at any time. By accessing the Service at any time after such modifications, you are agreeing to such modifications. These Terms of Service were last modified as of March 18, 2021.

1. Ownership & Operation

This site and its related services and applications is being offered by Nekderx Sdn Bhd. For more information on Nekderx and their product brands, click here. Nekderx may, in its sole discretion and at any time, modify, suspend or discontinue this Service or specific portions of it.

2. Terms

By accessing our service, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

3. Use or Service

  1. Permission is granted to temporarily download one copy of the materials (information or software) on our service for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on neoacademy.com.my;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Nekderx at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

4. User Account Terms

The following terms apply to your use of the Service and any account that you may open or attempt to open via the Service:

  1. You represent and warrant that you are at least 16 years of age. If you are under age 16, you may not, under any circumstances or for any reason, use the Service.
  2. You must be a human to open an account. Accounts registered by “bots” or other automated methods are not permitted.
  3. You are responsible for maintaining the security of your account and password. We view any actions taken by your account as taken by you. Nekderx will not be liable for any loss or damage from your failure to comply with this security obligation.

5. Content

All comments, suggestions, graphics, ideas (including product and advertising ideas), and other information or materials submitted to Nekderx through this website will become and remain the exclusive property of Nekderx, including any future rights associated with such submissions, even if these terms and conditions are later modified or terminated.

This means that you disclaim any proprietary rights in such submissions, and you acknowledge Nekderx’s unrestricted right to use them (or materials or ideas similar to them) in any medium, now and in the future, without notice, compensation or other obligation to you or any other person. It also means Nekderx has no obligation to keep your submissions confidential.

We reserve the right to make any changes and corrections to this site as and when we consider it appropriate and without notice.

6. Changing Fees

We reserve the right, at any time, to change any fees or charges for using any services provided on the Service (or to begin charging fees for any free service), provided that such changes will not apply to fees or charges paid or free services used prior to the time of the change.

7. Refund Policy

Should you feel like you have purchased a course that is not for you or are unsatisfied with your purchase, please contact us within 7 days of your initial purchase date to initiate your refund process. Due to the nature of our business whereby the service is provided to you instantly after payment is made, we encourage you to start the course within the 7-day period to ensure it fits your needs. You will not be eligible for a refund if you initiate a refund after 7 days of the initial purchase date.

Should you have any more questions, please feel free to contact our customer support team.

8. Downloaded Materials

From time-to-time Nekderx may make available as part of the Service, downloadable materials including files, images and data. You do not own the downloaded materials, and Nekderx does not transfer ownership of the materials to you, but merely grants you the limited rights set forth in these Terms of Service. Nekderx retains full ownership of and title to the downloaded materials and all intellectual property rights in and related to the courses. You may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the materials offered on the website.

9. Disclaimer

  1. The materials on neoacademy.com.my are provided on an ‘as is’ basis. Nekderx makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Nekderx does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

10. Limitations

In no event shall Nekderx or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the Service or any materials on the Service, even if Nekderx or a Nekderx authorized representative has been notified orally or in writing of the possibility of such damage.

11. Accuracy of materials

The materials appearing on the Service could include technical, typographical, or photographic errors. Nekderx does not warrant that any of the materials on its Service are accurate, complete or current. Nekderx may make changes to the materials contained on its websites at any time without notice.

12. Geographic Scope of Site

Nekderx controls and operates this Service from Malaysia. Unless otherwise specified on or by this Service, this Service is intended to promote only those products that are sold by Nekderx in Malaysia and its territories and possessions, and Nekderx makes no representation that materials in this Service or the products described thereby are appropriate or available for use in other locations. All visitors to this Service are responsible for compliance with all local laws applicable to them with respect to the content and operation of this Service.